From the customer service inbox comes yet another customer story from a long time eProductivity user...

I've been using eProductivity for several years since learning about it during a "Getting Things Done" (GTD) seminar presented by Eric Mack and David Allen.

I had tried several other GTD systems, including some Notes databases, but was never satisfied that I was achieving my desired level of organization and focus on day to day tasks.  Since switching to eProductivity I am much more confident in my awareness of current tasks and efforts.  The recently added mobility features in eProductivity allow me to continue to clear my in-box and track work efforts while on the go.

The perfect integration of the tool in Lotus Notes, was the winning factor that pushed me to the immediate acquisition of the tool. I immediately started using full eProductivity, filling the project database and associating these actions and relations with all the information (contacts, notes) combined. Actually I have more than 50 active projects with related actions and notes.

eProductivity is a great product and one that I have recommended and demonstrated to several co-workers.

Regards,

Matt Corman Services Solutions Executive Industrial Sector IBM Global Technology Services

If YOU have a story about your experience getting things done with eProductivity, we'd like to hear from you. If you're willing to allow us to share it on our blog/web site, please include that in your email.

Another customer story from the customer service inbox:

I read the book, "Getting Things Done" in 2006, and was literally "struck" by the method proposed by David Allen and I started the implementation of the method immediately after the reading of the book. The implementation of the GTD approach has affected my entire life, both private and professional.

Three years ago I discovered eProductivity during a search on the internet relating to tools to support the implementation of the GTD method. At the time, I was looking for a tool that would allow me to integrate my project management and actions associated with them to the working environment. Until then I had to use, with much difficulty, all the relationships between projects, actions and e-mail.

The perfect integration of the tool in Lotus Notes, was the winning factor that pushed me to the immediate acquisition of the tool. I immediately started using full eProductivity, filling the project database and associating these actions and relations with all the information (contacts, notes) combined. Actually I have more than 50 active projects with related actions and notes.

Among all the features, the ones that have given me more support are:

• The Weekly Review Coach: For years, the implementation of the GTD method, I did not implemented this key stage. With eProductivity, that provides a perfect tool to support this critical phase of the process, I have started to implement this phase, and it was the very big change and improvement in my "GTD life".
• The management of connections between emails sent and ongoing projects: In this way they are able to control and have the history of "relationships" with colleagues.

In summary, eProductivity has allowed me to have precise control under all my work activities. It allowed me to have a tool that focuses on a single point control and organized management of everything that has to do with my work. My productivity in the work environment has increased and for this reason. I have recommended it to colleagues, to use this great tool.

Cordiali saluti/Best regards

Gianluca Morbidelli Project Executive SO Certified Project Executive Global Technology Services, IBM

If YOU have a story about your experience getting things done with eProductivity, we'd like to hear from you. If you're willing to allow us to share it on our blog/web site, please include that in your email.

Many of you are already using IBM Traveler to sync your eProductivity Projects and Actions with your iPhone/iPad or Android. For those that aren't yet, IBM introduced the new IBM To Do App for Traveler last year and it's free for Apple iOS and Android.  


Image source: Apple App Store: IBM Traveler To Do App

The IBM Notes Traveler Design and Development Team would like to know what you think about Traveler and they are asking people to take a few minutes to fill out a Traveler survey. It asks about specific tasks and how easily you can accomplish them using Traveler. Your responses will help the design team in their effort to continually enhance Traveler in future releases.

I'm delighted that IBM is soliciting end-user feedback and I strongly encourage you to complete this survey as your input will help influence IBM's direction with regard to mobile.

The survey takes just a few minutes to complete and includes a blank space for you to write in any special comments or requests you may have.

May I also encourage you to share this survey link with your many mobile users who currently use or plan to use the IBM traveler software. I want IBM to hear from you and make the software even better.

Here's the link to the survey: https://www.ibm.com/survey/oid/wsb.dll/s/ag4f1

Time is of the essence as this survey ends in a few days.

UPDATE: Yes, I am aware of the sync problem with IBM traveler. You are welcome to include your comments to IBM in the survey. Addditiuonal helpful information may be found on the IBM Traveler support page or on the eProductivity IBM Traveler Troubleshooting page.

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